DJ Medical Supply
FDA-Cleared & CE-Marked Products · ISO 13485 Manufacturers
Free Shipping over $500 · Fast Nationwide Delivery
24/7 Clinical Support · Expert Assistance
Trusted by 4,200+ Hospitals & Surgical Centers
Worldwide Sourcing · Vetted OEM Suppliers
Dedicated Account Managers for Every Facility
Same-Day Dispatch on In-Stock Orders

Privacy Policy

Last updated: January 2026

1. Introduction

DJ Medical Supply Co. ("DJ Medical", "we", "us") respects the privacy of every hospital, clinic, healthcare professional and website visitor we serve. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

2. Information we collect

  • Account & ordering data: name, work email, phone, facility, billing and shipping address.
  • Transactional data: orders, invoices, payment confirmations (processed by our PCI-compliant payment providers — we never store full card numbers).
  • Communications: messages you send via contact, quote and support forms.
  • Technical data: IP address, browser, device and usage information collected automatically through cookies and analytics.

3. How we use information

  • Process orders, quotes and payments.
  • Ship products via FedEx and provide tracking information.
  • Provide clinical and account support.
  • Send transactional emails and, where you opt in, product updates.
  • Prevent fraud and comply with legal, tax and regulatory obligations.

4. Sharing of information

We only share information with trusted service providers required to fulfill your order — such as FedEx for shipping, our payment processors, our email delivery provider and our cloud/database infrastructure. We never sell your personal or business data.

5. Data retention

Order and invoice records are retained for the period required by U.S. tax and medical device traceability regulations. Marketing data is retained until you unsubscribe.

6. Your rights

You may request access, correction or deletion of your personal information at any time by contacting contact@djmedicalsupply.com. Requests are handled within 30 days.

7. Cookies

We use strictly necessary cookies to run the store (cart, session, authentication) and analytics cookies to understand how the site is used. You can disable non-essential cookies through your browser settings.

8. Security

All traffic is served over HTTPS. Databases enforce row-level security and access is restricted to authorized personnel only.

9. Contact

DJ Medical Supply Co.
6000 Metrowest Blvd #214, Orlando, FL 32835
Email: contact@djmedicalsupply.com
Phone: +1 (754) 214-2055